Answers About Our Pet Services in Summit County

Find clear answers about pet food, grooming, and delivery services. We are ready to help your pets thrive in Quarry Village, Pinebrook, and the greater Park City area.

Store Information

Questions About Food, Grooming, and Shopping

Discover how our daily operations work to support you and your pets. Learn more about setting up grooming appointments, scheduling a delivery, and using our store rewards.

  • What kind of pet products do you stock in the store?

    We stock a curated selection of foods, natural supplements, toys, and accessories. You can find raw food and local brands like Seeds Real Food. We also carry unique treats like Jungle Ice and Chicken Thinker Sticks. We choose items that have clear ingredient sources and avoid cheap filler meats.

  • Why do you require a phone call to book grooming appointments?

    We require phone booking so we can evaluate your dog or cat before their visit. We need to understand your pet's size, breed, age, and coat condition. This helps us determine the correct timing and pricing for your appointment. We do not use online booking or offer a self wash option.

  • Can you order a specific brand of food for my pet?

    We are happy to handle special requests if the product meets our strict quality standards. We refuse to order commercial brands that use low quality ingredients. If you need a specific formula, just ask our team. We will help you find it or suggest a healthy alternative.

  • Where do you deliver pet supplies?

    We provide curbside pickup and local delivery for the greater Summit County area. This covers our immediate neighbors in Quarry Village and Pinebrook. We want to make shopping easy and safe for local pet owners.

  • How do I earn rewards on my purchases?

    We offer two ways to save money when you shop with us. Our store program lets you bank one dollar for every fifty dollars you spend. We also participate in the national Astro program. This gives you a free bag of food after you buy twelve bags.

  • Do you provide advice for pets with sensitive stomachs or messy eyes?

    Our team can offer nutritional pointers to help with digestive issues and tear stains. We guide you toward foods that support skin improvement and overall comfort. We focus on dietary changes that might reduce frequent vomiting or coat issues.

Please reach out if you have any other questions about our store. Our team is happy to assist you with clear advice and product recommendations.